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Hearing aid simple fault self-check

In daily use, users will inevitably encounter some minor problems. It is a little troublesome to go to the inspection center.


You can learn some simple fault self-checking skills with Xiaobian, and you can solve the problem quickly and easily!

malfunction

the reason

Approach

silent

Not turned on (close the battery compartment)

Load a fully charged battery and close the battery compartment

Low battery

Replace with a new fully charged battery

The battery compartment is not fully closed

Fully close the battery compartment

Ear mask or sound tube blocked

Cleaning the ear mold or sound tube

Plugging out of the mouth

Clean the sound outlet

small volumn

Improper wearing of ear molds/ear plugs

Re-wear

Ear mold / earplugs dirty

Cleaning ear molds / earplugs

Hearing loss

Consulting fitter

Too much in the ear canal

Clean the ear canal, please consult a doctor if necessary

Volume setting is too low

Increase the volume or consult the fitter

Feedback whistle

Improper wearing of the ear mold

Re-wearing the ear mold

Improper earplugs

Re-wear earplugs

Too much in the ear canal

Clean the ear canal, please consult a doctor if necessary

The sound tube is broken or damaged

Consulting fitter

The sound tube is too long

Consulting fitter

Improper hearing aid settings

Consulting fitter

Sound distortion / unclear

low battery

Replace with a new fully charged battery

Improper selection of ear molds/ear plugs

Consulting fitter

Improper hearing aid settings

Consulting fitter

Hearing aid failure

Consulting fitter

Wireless function is not available

Hearing aid in flight mode

Exit flight mode

If you can't solve your hearing aid problem by using the above methods, please consult a professional fitter or send it for repair.